Legal & support
Frequently asked questions
The questions we are asked most, answered plainly.
Do you ship internationally?
Yes. Available destinations and shipping costs are shown at checkout before you pay.
Will I pay customs duties or import taxes?
You may. International orders can be subject to duties, import taxes, VAT or other charges set by the destination country. Unless checkout says otherwise, those charges are not included in your total and are paid by the buyer. ZonaShop does not control them and cannot promise customs timings.
Which currency am I charged in?
Prices can be displayed in your local currency as an indicative conversion. The currency and amount charged are the ones shown at checkout.
Is the LED mask a medical device?
No. It is a consumer beauty device. We make no medical claims. If you have a skin condition, check with a qualified professional first.
Can I return a product?
Yes, see the Returns & Refunds page for the window and the process.
Where are the customer reviews?
We only publish verified reviews from real orders, so the section stays empty until we have them.
Fields in brackets are placeholders for the store owner to complete before publishing. This page is reviewed before every store update.