Shipping Policy

Orders are prepared on business days. Once dispatched you receive a tracking reference by email.

Delivery estimates by destination: confirmed at checkout for your destination. Estimates are indicative, not guaranteed dates.

International shipments may be subject to duties, import taxes, VAT or other customs charges determined by the destination country.

Unless checkout indicates otherwise, those charges are not included in your order total and are payable by the recipient.

ZonaShop has no control over customs procedures and cannot promise clearance times. Inspections or holds can add time to a delivery.

Please check your address carefully at checkout. We can only change an address before dispatch.

If tracking stops updating or a parcel arrives damaged, contact the contact form on our Contact page with your order number and photos, and we will follow it up with the carrier.